Enterprise Web portals and back offices have the ability to provide customers and employees single point of access to information stored in a wide variety of business applications. The challenge with this type of solution is the transfer of data between the portal or back office and already existing applications, legacy systems and data warehouses. This is where Guidelight’s experience and expertise in dealing with enterprise systems integrations becomes so valuable in delivering ideal methodologies, architecture strategies and full-cycle solutions. Retail back-office software is used to manage business operations that are not related to direct sales efforts and interfaces that are not seen by consumers. Typically, the business processes managed with back-office software include some combination of inventory control, price book management, manufacturing, and supply chain management .

back office enterprise

«Companies like Intacct and NetSuite are very big on being allied with accounting firms,» says Brian Sommer, president of Illinois-based research group Vital Analysis. «The CPA only needs to log into the and they can have access to all their customers’ books at once. It’s all secure and all the accountant needs is an internet connection and valid credentials to get into the system. It works really well.» That acquisition also came at a time when MoxiWorks had been rapidly expanding its offerings. For instance, the Seattle-based company — which launched in 2012 and debuted its MoxiEngage CRM in 2014 — also announced in October that it was adding new communication tools to its platform. The back office operations should work in perfect alignment with the larger goals of the organization.

QuickBooks also has an online version from $13 to $63 a month that stores all your financial data safely on the cloud. Customers rightly demand world-class products and services and it is up to businesses to deliver on their customer promise. Ensuring exceptional back office operations with the assistance of the right data gleaned from mountains of data can lead to invaluable information to rationalize the entire business process.

Back Office Services

Moreover, the measurement of inventory performance data allows store operators to benchmark their performance with published industry averages (e.g. from the National Association of Convenience Stores). PerfectLaw® Back Office Software is a comprehensive suite of financial management applications that include Time and Billing, Accounts Payable, General Ledger, and Management Reports. The Back Office Software is part of PerfectLaw’s All-in-One® suite of applications that, integrated with the front office module, yields one of the fastest, most powerful systems in the market today. DCCM is built leveraging an industry leading BPM workflow and content management platform from our partners at Newgen Software Inc. The ingestion workflow and document management platform offered by Newgen is recognized by Forrester. «A lot of small and medium-sized businesses have Microsoft Office as one of their core products and the Microsoft business analytics products are very Office-like relatively familiar to companies that are Office-centric. And that’s often a good place to start,» he suggests.

Data handling methodologies can be scientifically mapped to bring about a dashboard like setting for improved business process management . This helps to analyze and identify the various processes in real-time, look out for potential bottlenecks ahead of time and deploy a preventive process so that the smooth functioning of the process will not be disrupted. Getting personalized update on activities that do not comply with the best practices can be a distinct advantage to plan better and reduce the overall risks in any enterprise. It is possible to uncover hidden capabilities, reduce idle time and downtime, streamline work processes and improve employee utilization. One might be surprised to see how much productivity boost can be achieved thanks to automating data propagation from one point to another in an organization.

Important Instances In Which Analytics Can Add Value:

So, without further ado, we present what we hope is a good start for SMBs investigating their best back office software options. Trust AccountingFull detail trust history by matter within client for each trust account which includes ability to enter lengthy descriptions of transaction detail. Following a system implementation, we believe it is not only most important to ensure the portal is running smoothly and error-free, but are also heavily focused on providing ongoing portal upgrades and feature enhancements to meet the evolving needs of your business. Data digitization AKA document digitation is a methodology in which data or information is extracted from various resources like books, newspapers, websites, video and audio files, etc.

  • Our Software Suite provides the best, most comprehensive feature sets for maximum functionality.
  • For more information about our Back Office and Web Portal Integration services, or to simply get a quote for your Web Portal or Back Office development project, please contact us.
  • There are a lot of opportunities for automating the various processes like data entry, database creation, workflow management, process optimization, resource utilization, goal setting, quality improvement, compliance and so on.
  • Data handling methodologies can be scientifically mapped to bring about a dashboard like setting for improved business process management .
  • Today you can collaborate on a project with coworkers, customers, suppliers or whomever by just checking into the cloud, and nobody ever has to show up in person.
  • Roughly three months after buying software startup Reeazily, MoxiWorks is using its acquisition to build its own real estate back-office software system, it was announced Friday.

Since the company’s foundation in 2005, TeamViewer’s software has been installed on more than 2.2 billion devices around the world. The company is headquartered in Goppingen, Germany, and employs more than 1,000 people globally. A Web Portal Integration Solution has the ability to support receiving data from a website to update public content, inventory tracking, or accounting and reporting systems among other things. Baker says Kaseya IT Center is another IT systems management solution that is targeted to the SMB market, with prices starting under $1,000. «Not only can it provide inventory, monitoring and software deployment functionality, but it can also provide patch management and encrypted remote access as well as online backups,» he says. «This is a fully-featured solution that is priced cost-effectively and will definitely grow with a business.»

OfficeSuite® unifies all your communications requirements and requires no out-of-pocket expense for new equipment. Broadview Networks is the underlying VoIP service provider and connectivity to the Public Switched Telephone Network is included. Unlike many hosting providers, DBO will design, manage and maintain the fiber network and provide data center services on a single agreement, an easy to understand invoice and a single point of contact for all cloud level back office related services, end-to-end. From creating a database for back office operations to creating and sharing PowerPoint presentations, almost every business process is dependent on technology. Enterprise Back Office solutions provide access to business-critical data through easy-to-view reports and dashboards. Microsoft Dynamics, Exacta Accounting, Sage AccPac Accounting, SAP, Infor, and Epicor all offer software that encompass many back-office functions.

Company Description

«There are literally hundreds of human resource-related products on the marketplace, many of which are available on the cloud,» says Sommer. Cloud-based back-office software provides the functionality necessary to manage numerous back-office functions from a single web-based interface. Many back-office software platforms can be accessed from both mobile and desktop devices, and are cross compatible with back-office accounting software such as Quickbooks. Perimeter and Endpoint Security services are available from Digital BackOffice, offering Next-generation protection across a broad customer base. DBO Managed security services include service level guarantees, 24/7 monitoring, help desk support, patch & OS updates, and active security management. Back Office and Web Portal Integration can significantly reduce the amount of time your staff spends entering data into reports, applications and websites.

So the use of right analytics can be the difference between the winners and the losers. Unlike many hosting providers, DBO will design, manage and maintain the fiber network and provide data center managed services on a single agreement, an easy to understand invoice and a single point of contact for all cloud related services, end-to-end. Fiber optic networks have the versatility required for designing highly reliable wide area network transport services. DBO provides a managed, end-to-end, enterprise-grade Voice over Internet Protocol telephone solution.

It almost goes without saying that Intuit’s QuickBooks and Sage Peachtree should be on this list. In fact, according to the Massachusetts-based research group IDC Industry Insights, more than half of all small businesses useIntuitsoftware. While Peachtree captures a smaller share of the SMB accounting market, it offers similar features and pricing–both range from around $200 at the entry level to $3,000 for an enterprise solution.


Finally, as we mentioned, the software market today is brimming with excellent options for the small business, many overlapping in functionality and applicability to various industries. If you’re a fan of back office software that didn’t make the list, let us know in the comments and thereby share your opinion with others who might benefit from your knowledge and experience. Baker says there are dozens of vendors that can handle email security in the cloud, such as Symantec MessageLabs and Google Postini.

«But fundamentally, all small and medium-sized businesses need to have a way to analyze the data that is coming into their organization in order to be successful.» It offers a very scalable and flexible platform for managing the caseload of law firms and legal departments without the significant cost structure of typical on-premise solutions. «Having had clients in both the healthcare and financial services industries, e-mail encryption that met HIPAA and banking security standards became essential,» she says, adding that it’s available for a single user or an entire enterprise. «It is simple to use and the best part is that the recipient is not required to have the program to read the e-mail unlike so many other solutions.» Gail Wallace, president of Texas-based Bellwind Consultants and expert on the Focus network, likes Cogniview tools for converting PDFs into Microsoft Excel spreadsheets. «One time it converted a 300-page PDF into a perfect Excel spreadsheet in less than a minute. Their customer service is spectacular and they have both individual and enterprise-wide solutions,» she says.

To be clear, when we say «back office» software, we’re referring to the platforms and applications that don’t interface with customers but help you manage core functions such as accounting, human resources, or manufacturing. Supply chain managers use back-office software to match sales data with supply chain data and to streamline product ordering. All of the steps in supply chain management , including procurement, conversion, transportation, distribution, and partner coordination/collaboration can be controlled via back-office software. This process of enhanced information sharing and supply chain streamlining has been demonstrated to decrease supply chain costs by an average of 2.2%.

Fiber Optic Networks

All this ensures that the whole back office unit is a well-oiled machine working towards the ultimate goal of augmenting revenues. Our Software Suite provides the best, most comprehensive feature sets for maximum functionality. We help you configure the most effective financial management system for time, billing, accounting, reporting and collections, to increase efficiency in your firm. Greenbaum says many of the software suites mentioned in the previous section provide good BI functionality and that the largest vendors of business intelligence software are IBM’s Cognos, SAP’s Business Objects, and Microsoft’s SQL Server-based analytics. «Business analytics or business intelligence of some kind is absolutely necessary,» he says. » very broad terms that are used to cover billions of dollars worth of products that are extremely different from each other,» he says.

Back-office software is distinct from front-office software, which typically refers to customer relationship management software used for managing sales, marketing, and other customer-centric activities. Guidelight offers full-cycle backoffice development and web portal integration services including design, development, deployment, quality assurance, performance optimization, along with maintenance and support. We develop customized solutions per your requirements, and when necessary, this might include various interactive tools such as message boards, discussion forums, rating tools, voting polls, blog communities, real time chat, videos and/or image galleries. «These analytics become absolutely critical for small and medium-sized businesses that are with a global economy and global customers or global supply chains,» he says.

If you prefer a cloud option, GoogleApps for Business will give you all the tenants of the free Google Apps, such as Gmail, Calendar, Docs and Sites, but also offers Video and Groups–all for about $5 per user per month. Try downloading Oracle’s free OpenOffice, which offers Office-like tools that can be read and edited in Word, PowerPoint, and other common software. Regardless of a business’ size, smart companies would do well not to forget about using LinkedIn Groups or even Facebook to kick-start discussions with insightful people who can help with things like solving engineering problems or brainstorming innovation. Once a good dialogue is flowing, you can move it to a space in Google Groups or Microsoft SharePoint. Other preferred solutions include NetSuite OpenAir, Microsoft Dynamics SL for Professional Services, SAP Business by Design, Epicor Professional Services, Tenrox, and FinancialForce.

A Free Security Lifecycle Review

Arguably one of the best technology advances in the last few years is the plethora of cloud services that back up files to the cloud so precious business information is not lost forever regardless of hardware catastrophe. Apps we covered in our recent story about the best cloud storage options for small businesses include Dropbox, SugarSync, Box.net, Soonr and Carbonite. A few others appreciated by SMBs choosing back office software include CrashPlan, Backup My Info, GoToMyPC, Backblaze and MozyPro. Analytics is gaining increased attention and its right deployment for back office process improvement can help businesses gain new insights for better overall performance. In today’s world of heightened competition having ponderous back office operations can be the Achilles’ Heel of any enterprise.

While these products are typically used by medium to large companies, all of them can scale down for the smaller organization. In fact, Sommer suggests starting with one of them if you’re confident your startup is going to grow rapidly. With both free and subscription services, Zoho is an even more robust cloud software suite for SMBs that adds things like accounting, invoicing and recruiting tools. Small businesses can choose from scads of project management solutions that offer free and monthly subscription plans, including Basecamp, TeamWork Live, Worketc, Intervals, and Manymoon, just to name a few. The Digital BackOffice data centers are designed to eliminate single points of failure, provide customers with expansion options, and satisfy customer needs beyond the highest expectation.

This is how analytics plays a pivotal role to prop up business enterprises to take on more challenging goals and revenue targets for uninterrupted growth and progress . Effectively digitizing, centralizing, and standardizing workflows to manage these work items through https://globalcloudteam.com/ to completion, often requires manual intervention and lacks integration with other critical systems. Work is often not intelligently distributed based on priority, and management lacks insight and alerts into work status, user throughput, and processing accuracy.

This is a critical process and it requires both expertise and experience; an individual, who is unfamiliar with the technicalities of this task. FinancialForce is an immensely-popular SaaS tool because of its integration with Salesforce, a CRM tool we discussed in our front-office software story. It starts at $175 per user per month and like many of these apps, it’s available on the iPhone and iPad. Though back-office software reduces the likelihood of inventory record inaccuracies, they can still occur if items are not properly tracked as they enter/exit the retail space.

back office enterprise

This is where analytics can help to bring about synergies between the various processes so that they are in the best interest of the company’s vision and mission. There are a lot of insights hidden in back-end systems and processes that can be seamlessly deployed for improved operations. Analytics can shed light on the way people work, the processes that they maintain and the quality of output that they provide. By automating a process like this, you have the ability to not only save time with internal project assignments, but have the same capabilities for external vendors and service providers.

Data Access

Accounting software is often integrated into or connected to back-office software for inventory management to simplify the exchange of store data between operational and other retail systems. Though turnover ratios depend on demand-side factors such as how desirable a product is, they can be increased through efficient back-office management. For instance, a case study involving a Pittsburgh-based convenience store operator showed that the company was able to achieve an average turnover ratio of 16.12 (compared to the 2013 US convenience store average of 11.36) by using cloud-based back-office software for inventory management. Finances and accounting, regulatory compliance, administration and support, IT and maintenance are all part of the back office operations that can benefit from a whole host of analytical tools in order to come up with the best set-up for a more streamlined form and functionality. This way the company can run efficiently at the front end and customer expectations can be met regardless of changing market dynamics and heightened customer demands.

«Whether they choose commercial or open source options, SMBs should evaluate the health of the community around any software application or suite, to ensure that they’ll be able to get the help they need in implementing or running it,» Baker says. This month we asked the experts to weigh in on back office software to improve your business operations. For more information about our Back Office and Web Portal Integration services, or to simply get a quote for your Web Portal or Back Office development project, please contact us. These are just a few of the factors that make our back office outsourcing services propitious for organizations across various verticals. If you are at an office or shared network, you can ask the network administrator to run a scan across the network looking for misconfigured or infected devices.

Enterprise Back Office System Architecture

But with the growth of the SaaS market, Quickbooks along with other emerging online accounting options such as BIM CALC or Outright and Mint.com are now being adopted. These options are simple to use, but may have limited functionality compared to desktop accounting solutions. Companies in the convenience and retail industries use back-office software to manage inventory and identify opportunities to improve profit margins by keeping popular items in stock, preventing spoilage and shrink, as well as reducing overstock of unpopular items . Software allows back-office store operators to forecast inventory levels based on sales volumes and therefore optimize the store’s turnover ratios .

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